20 years of ch.ch: A successful public service model
Bern, 29.10.2024 - Since its launch in October 2004, the ch.ch portal has developed into a highly valued source of information. The portal, which is available in five languages, receives around 20 million queries a year. It laid the foundations for citizen-centred communication on the part of Switzerland’s authorities and will continue to develop in that vein to reflect the ongoing trend towards digital transformation.