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Published on 29 April 2008

Telecommunications dispute resolution service

Biel-Bienne, 29.4.2008 - The new telecommunications dispute resolution service prescribed in the Telecommunications Act (TCA) will be created in the form of a foundation whose framework was determined today. The legal form of the foundation and its scope of work developed by OFCOM make it possible to guarantee the independence of this entity charged with resolving disputes in the telecommunications sector without having to resort to legal procedures.