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Published on 13 July 2005

Emergency telephone calls: changes to the regulations

Biel-Bienne, 13.7.2005 - The regulations for telephone calls to emergency numbers such as 112, 117, 118, 144 and 1414 have been amended. In future, when emergency numbers are called using mobile telephone networks, the alarm centres will be informed of the caller's location. This will enable the alarm centres to organise help more rapidly and in a more targeted way. In the case of emergency calls via the internet, providers will initially have to guarantee identification of the location only for specific connections – until the technology permits comprehensive localisation. However, internet telephone providers must expressly inform subscribers that under certain circumstances emergency calls may go to the wrong emergency call centres or the caller's location may not be identified correctly. A further change concerns the fees for licences for broadband wireless services such as WiMAX.